Logistics & Supply Chain Executive - within Customer Service - SAP S/4Hana or SAP R3 experience essential. - Richmond, Surrey -
As an established, growing company the role of Customer Service Representative is an integral part of the company. You will enjoy working in attractive riverside offices in central Richmond, representing a leading US manufacturer with an enviable USD 2 billion plus annual sales posting. This is a new role created out of company growth and will join an established, international team. Full training will be given but you will have experience of giving exceptional customer service to a range of international customers, gained within an FMCG environment and you must have experience of SAP S/4Hana or SAP R3.
In return you will receive a competitive salary of up to 60k, dependent on skills and experience and a full range of benefits including, performance bonus, annual reviews, hybrid working, private medical including dental, 25 days holiday + bank holidays and subsidised gym or fitness support.
As Logistics and Supply Chain Executive - Customer Service - you will be responsible for:
- Maintaining strong commercial relationships with diverse customers across Europe, Middle East, North Africa and India, coordinating the information flow to/from the company in London and production facilities in USA, Canada and France (Sales Managers, Production Scheduling, Transportation and Credit)
- Receiving, entering and controlling price and volume of orders, using the company’s SAP system
- Monitoring and adjusting inventory levels at consignment warehouses at European ports, working closely with the company’s logistics contractor in Germany
- Cross company communication with France, US, Canada.
- Providing basic office support to 2 London-based Sales Managers
The successful candidate for the role of Logistics & Supply Chain Executive - Customer Service you will:
- Be degree educated (or equivalent)
- Have fluent written and spoken English
- German language skills (desirable)
- Have proven customer service experience in an international commercial environment
- Be an experienced user of SAP S/4Hana or SAP R3, plus PC software such as Microsoft Office (especially Excel)
- Be a self-starter, capable of working alone at times