World leader, in event organising, requires a highly motivated, enthusiastic, customer focused individual, to be responsible for ensuring their exhibitors have the best possible show experience.
As Events/Exhibitor Executive you will be required to:
- Build rapport and understand exhibitor's objectives, to maximise their appointments diary at the events
- Suggest relevant activities and meetings to maximise the number and quality of appointments with buyers they want to see
- Guide specific exhibitors in the use of in house databases, the website and the event mobile phone app
- Guide specific exhibitors in creating powerful exhibitor profiles to maximise potential selection by buyers
- Help analyse data and manipulate the system t
- Answer exhibitor questions and act as their main point of contact
- Pro-actively look for other ways of ensuring exhibitors participation is a success
The key skills required:
- Significant experience in customer services
- Good interpersonal, written and telephone communication skills
- Excellent database/IT skills, especially Excel and data analysis
- Able to build rapport quickly and communicate with customers from different geographies
- Ability to work calmly under pressure with great attention to detail
- Enthusiastic team player who can work collaboratively in an international environment
- Excellent time management skills with the ability to meet deadlines and juggle priorities
- Languages would be an advantage
This is a 5 week temporary booking to start at the end of September and you must be able to commit for the full duration of the booking.
Circa £12 per hour
Based in Central Richmond