Events Administration
20k - 24k

Events Administrator

Ref: 344| Posted: 5th Jan 2022

Events Administrator - Teddington - £20,000 - £24,000 dependent on experience + benefits

Well established, professional business conference organisation, working primarily in the healthcare and charity sector require an experienced Administrator to be the first point of contact for their conference delegates and members at both online and in-person events. In this pivotal role, you will provide information, advice and support in respect of their attendance at events or membership of their client organisation. 

This is a great opportunity for an Events Graduate, who has had a years placement within an events or conferencing environment, who is looking to further their career within this industry

As Events Administrator, you will follow the solid processes that are in place, to ensure a consistent level of service is always provided. Some of the key tasks will include: 

  • Setting up and processing delegate registrations,  using our delegate management software 
  • Setting up abstract submission for a range of events
  • Updating websites built on EventsAir and Wordpress
  • Handling high volumes of telephone calls and emails and respond in a timely and professional manner
  • Reconciling receipt of delegate payments and undertaking credit control to ensure all delegate fees are paid in full and on time
  • Distributing regular email marketing campaigns for individual events
  • Preparing standard correspondence in relation to all events for approval by Conference Managers/Director
  • Preparation and collation of badges, delegate pack inserts and general conference materials prior to attendance at conferences i.e. tickets, signage, delegate lists etc.
  • Collating and distributing physical mailings and email campaigns to delegates, speakers and exhibitors (a mailing house is employed for bulk mailings)
  • Providing a supporting role to the Conference Managers/Director
  • Assisting with logistics of multiple events, undertaken by several Conference Managers
  • Liaison with subcontractors to ensure the smooth running of event registration (primarily software suppliers)
  • Ordering appropriate signage under the supervision of Conference Managers/Director
  • Checking scientific abstracts submitted online and preparation / mailing of materials to authors under supervision of Conference Manager/Director
  • Supporting the delivery of online events.
  • Attendance at conferences throughout the UK and occasionally abroad will be expected.  This will include overnight stays
  • Additional duties as deemed appropriate by the Directors may be allocated from time to time

The Events Administrator will have: 

  • Degree or equivalent, ideally within a relevant sector
  • Evidence of relevant work experience
  • First class organisational and customer service skills with the ability to calmly manage a variety of tasks to meet tight deadlines
  • Desire to thrive in a pressured environment, be able to prioritise a heavy workload
  • Team player
  • Strong IT skills including good working knowledge of Word, Excel and Outlook and be comfortable in learning new software packages 

Based in Teddington, Middlesex - potentially hybrid home and office working initially 

£20,000 -£24,000+ benefits